Terms & Conditions

24h Cancellation Policy
Cancellations must be made at least 24 hours in advance of your class. Failure to cancel, or no shows, will result in a full service (100%) fee charge. Cancellations and rescheduling of classes is possible via our on-line booking system.

We understand emergencies and illnesses occur. In the event of reasonable unexpected life events or illness, at the discretion of the office, we may waive this policy.

Please message us via Whatsapp on +34 623 41 57 76

Late Arrivals

Please arrive at least 5 minutes before your scheduled class time.   Clients that arrive more than 10 minutes after the scheduled start time will NOT be permitted to join the class.

Please be aware that your session will be shortened in order to accommodate others whose appointments follow yours / rest of the class in case of group sessions. Depending upon how late you arrive, your instructor will then determine if there is enough time remaining to start a session. Regardless of the length of the session actually given, you will be responsible for the “FULL” session.

Conduct

We reserve the right to refuse service to anyone that appears to be under the influence of alcohol or other substances. Inappropriate behavior toward our staff will result in immediate termination of your session and you will be liable for full payment of the scheduled appointment.

Communicate

It is your responsibility to update the instructor with any changes in your health status each time you have a session. It is important for you and your instructor to communicate clearly. Please don’t hesitate to express any discomfort, as well as any preferences that will make your experience more enjoyable and healing. For example, the volume of the music and room temperature.